为什么 Consider 精益 Process Improvement or Process Management?
最近, 在视频电话会议中, 推荐一个买足球彩票的一个推荐一个买球app的首席执行官非常急切地表示，公司需要抓住这个机会, caused by the slowdown in business due to COVID-19, 最终解决一些流程问题，这些问题一直导致推荐一个买球app订单的准时和准确交付. 对我来说，作为一个自称“过程狂热者”和偶尔的逆向投资者，这对我来说是音乐. 这主要是因为一些推荐一个买球app已经被今天的事件所引起的恐惧所压倒, 他们会陷入瘫痪，不抓住机会应对挑战，不使用有用的工具，如精益或过程改进, for performance challenges they have in their own organization.
我希望这篇文章能给你提供至少3个有用的想法，让你带回去付诸实践.
TSI’s Experience with Process Improvement, 精益 和 项目管理
At TSI，推荐一个买足球彩票的一直 咨询 和 培训 in the area of process improvement 和 精益 项目管理 for over 25 years. 推荐一个买足球彩票的已经帮助许多推荐一个买球app以不同的方式思考效率和有效性，这样他们就可以通过实施精益或过程改进的一些变化来获得实质性的财务和运营收益.
We have also trained others on 精益 和 Process Improvement throughout the years. We want to use this post to focus on process improvement, 精益 process management 和 some of the different variations of process improvement t在这里 are. Here, we will answer the question “What is 精益管理?” 和 explain the difference between 精益, 六西格玛, 和业务流程管理(BPM), 基本流程改进. Heck, we’ll even define what a process is. 最重要的是, 在底部, 推荐一个买足球彩票的为您提供了一个汇总表，其中描述了过程改进的各种方法以及它们的一些相对优缺点. 请随意与他人分享. Some might say this makes for a great birthday present.
精益 和 Process Management Fundamentals
Let’s start with some basics – What is a Process? In short, it is the recurring work you (or your team or colleagues) do. Here is a classic definition that will help distinguish a process from merely a “task”: 流程是一系列活动, 由时间或事件触发的, 它旨在为内部和/或外部推荐一个买球app产生特定的结果(希望是有价值的).
简单地说，当你考虑你的推荐一个买球app时，很可能会发生以下情况:
A more granular way to describe these are as follows;
- 采购支付
- Idea to Offering (think New Product or New Service Development)
- 市场秩序
- 引用现金
- 以现金
- RMA (Return Material Authorization) – Sales Return Cycle.
- 将交付
- 汇报的财务计划
- 问题解决
- 库存计划
- 推荐一个买球app管理.
除此之外, 如果你考虑到其他学科，比如人力资源，你可以创建额外的流程列表, 信息技术, 和其他人. 和, 根据你所在的推荐一个买足球彩票的, 还有其他与该推荐一个买足球彩票的的独特方面和监管要求相关的独特过程.
Sometimes when we think about processes, we draw comparisons to sports 和 since it is almost football season, the “play” an offense might run is another example of a process. This might start (or is triggered by) with thinking about the play, 调用玩, lining up for the play 和 then executing the play.
你们可以想象, this might provoke you in thinking: are we running the right plays (or processes) to win? 推荐一个买足球彩票的演得对吗? With the right people or under the right conditions? Do we need better equipment (or technology) to allow this play to work better? Do we even have a “playbook” of processes? What does it “cost” us to run a play 和 what is our rate of success? Thinking about processes as more than just a transaction, but in the context of their lifecycle is quite revealing – more on that in a later post.
精益 Process Management 和 项目管理 Fundamentals
现在您是过程专家了, let’s talk about the approaches one might take to improve the work, 或者他们所做的过程.
1. 没有什么 -信不信由你，大多数推荐一个买球app在规划、分析和改进他们的流程方面做得很少. 为什么? It’s likely that most of us are creatures of habit 和 tend to do the same work, 一天又一天, even when the results are less than expected. If you decide to invest in improving your processes, 要知道，你是一个精英群体中的一员，他们愿意冒险为你的推荐一个买球app投资.
2. 基本流程图绘制 第二种最常见的方法是创建一个简单的已完成工作流程图. 例如下面的例子, this can be very effective to illustrate the work that is done in a visual manner. Quite simply, this map simply orients on the steps 和 branches in a process.
3. 业务流程映射(BPM): 通常情况下, 业务流程映射涉及创建一个更详细、更健壮的流程映射，如下图所示. 正如您在本例中所看到的, t在这里 are “swim lanes” that depict roles or departments 和 the work they do. Also, you see information flows, h和offs, metrics 和 pain points described.
单独做这个活动是一个很好的开始，因为知道谁做什么以及交接是什么是按照设计的方式“运行游戏”的必要条件. 但是要意识到流程图, 在它的“当前状态”形式, is like watching the game film of a play being run. You should see how it actually happens, not how you would like it to be run. Don’t be surprised by fumbles or misalignment of steps; all of this is very common 和 simply adds to the value of you doing this exercise.
4. 过程改进 – 过程改进是遵循一种结构化的方法来定义和分析过程(通常在预先确定的工作范围内定义)，同时非常有意地改进性能的一个或多个方面(i.e., cost, 质量, service speed 和/or compliance).
在这里，人们可以采取以下几种途径之一，从破坏性最小、耗时最长的到最耗时的:
- 持续改进(CI) – Continuous improvement is incrementally improving a process a little bit at a time. Sometimes this is referred to as Kaizen, which was made popular in 丰田生产系统. This theme is to “Do what we already do but do it better”. Ultimately Kaizen builds a culture of sustained continuous improvement, focusing on eliminating waste in all systems 和 processes of an organization.
- 精益 – 精益 (或精益过程管理)最初是为制造业而开发的，主要关注于从一个过程中去除所有类型的浪费. 近年来，精益已经发展到面向服务的过程中，而不仅仅关注于消除浪费, but also on maximizing value in processes. 现在, 精益过程管理与项目管理相结合，形成了精益项目管理, Software Development 和 even corporate Start up activities. 事实上，近年来，精益创业已经和精益项目管理一样流行.
因为它与过程改进有关, TSI认为精益过程改进或管理的使用方式与BPR相当相似(定义如下).
- 六西格玛 – 六西格玛 是一种通过识别和消除缺陷的原因并将制造和业务过程中的影响变动性最小化来寻求提高过程输出质量的方法吗. 它使用统计方法，并在推荐一个买球app内部创建一个特殊的基础设施，这些人是这些方法的专家(称为黑带).
- 业务流程再造(BPR) - BPR是“对业务流程进行根本性的重新思考和彻底的重新设计，以实现关键业务流程的显著改进。, contemporary measures of performance such as cost, 质量, 服务和速度”(每 锤子和咬牙切齿). 在BPR, organizations need to map their current state processes, 分析那些, 然后创建未来的状态过程, while paying attention to key process metrics as part of the analysis. TSI的方法显示 在这里 -更详细地介绍这些步骤.
5. 推荐一个买球app的声音(挥发性有机化合物) – 挥发性有机化合物 是一种利用推荐一个买球app输入来理解和定义推荐一个买球app需求的方法吗, usually prior to delivering a product or service to them. This can be done in parallel or completely separate from a process improvement engagement. 简而言之, 挥发性有机化合物可以根据推荐一个买球app真正的需求(通常与推荐一个买足球彩票的感知到的推荐一个买球app需求不同)来确定未来的状态过程.
精益和过程改进概要
While this was intended to cover the basics, 推荐一个买足球彩票的希望这对您有价值, particularly if you are wrestling with how to approach your own inefficient processes.
Please don’t hesitate to pass this link on to others. 最后, 请继续关注精益过程分析和过程映射以及精益过程管理工具的后续帖子. 在那里, 推荐一个买足球彩票的将深入研究如何实现突破和转变的一些关键领域.
